Europe: Covid-19 overview

Our priority is to protect you and keep our teams safe. We would like to let you know about the special measures that we’ve taken:


OUR E-SHOP IS OPEN
Our e-shop, available at americanvintage-store.com, is staying open and will prepare and ship your orders safely.


FREE DELIVERY
We’re offering free delivery to your home for all orders placed online at our e-shop.


DOUBLE YOUR LOYALTY POINTS
Extra points! Starting November 1st, 2020 and until our services return to normal, we’ll double your loyalty points for all online orders.


SIMPLIFIED RETURNS
We’re temporarily extending our regular return policy to 60 days instead of 30 for any purchases made online from October 1st, 2020.


DELIVERY TERMS
All orders are being delivered “contact-free”, meaning the delivery person will leave your package on your doorstep. They’ll let you know when your package has been delivered, either by ringing the doorbell or sending you an email or text message. When you place your order, please remember to give all the information we’ll need to deliver right to your home. The delivery times for your orders could be impacted by the restrictions in place in France. If you have any questions or concerns about an order you have placed, please consult the websites of our delivery partners or contact our customer service.


OUR STORES
Our stores are temporarily closed in Belgium, France, Ireland, the United Kingdom and Switzerland to help reduce the spread of COVID-19.


STAY IN TOUCH
The entire team at American Vintage is committed to assisting and connecting with you. If you have any questions, please contact us by email, by phone and on social media.


Thank you for your support,
American Vintage